Ive not heard of this one as they are'nt supposed to lock themselves (is the van haunted)

Im assuming youve tried the obvoius & tried all the doors, Do you have any spare keys or the master key itself (key with no remote) to unlock it.
Or any key cover insurance to ket the vehicle open which will also cover new locks aswell.

other than calling VW themselves I cant suggest anything else im afraid.

I once owned an Audi which had a tendancy to if you turned the key to far in the lock to open all windows after about 10 sec just enough time for you to have walked away from it leaving it open to the world [nearly lost our very first and very expensive DVD player the firat time it did it] still never found out why..

Keycare and window insurance is a great invention and cheap by comparison for newer electric filled vehicles i feel now after having read this post..

I solved the problem by joining the RAC the nice man came up and used a VW key rake and after about 30 seconds the door was open. Cost of joining the RAC £89.00 which is alot cheaper than using the VW way of doing things which involves having a new chipped key made at great cost and cheaper than smashing a window.

My van is suposed to relock its self after the door is unlocked but unopend after 30 seconds. On this ocation I had opend the door

In my case I unlocked the drivers door then opened it and placed my keys on the drivers seat, then moved my wifes car so I could back my van out. Well that was the plan alass the doors relocked them selves whilst I was moving the wifes car.

The cheaper solution to this problem is this have a key made, this key will not start the van as it will not be chiped but it will open the dorrs.

many thanks for the replies. : )